Now Hiring: Operations Specialist – Wealth Management

We’re hiring!
Enza Financial is growing, and we’re looking for an Operations Specialist to join our Wealth Management team. This role is ideal for someone who thrives behind the scenes, ensuring accuracy, compliance, and seamless client experiences, while working closely with advisors to support retirement planning, investment operations, and financial planning initiatives.

If you’re detail-oriented, proactive, and passionate about delivering exceptional service in a collaborative environment, we’d love to connect.

Please view the job details below:

Why Enza Financial?

Enza Financial is a premier, holistic financial services firm specializing in retirement planning, wealth management, and insurance solutions. We help clients pursue long-term financial confidence through personalized strategies, disciplined investment management, and exceptional service. Our culture values professionalism, accountability, and a relentless commitment to doing what is right for our clients. As we continue to grow, we are seeking a motivated Operations Specialist to strengthen our wealth management operations and elevate the client experience.

Role Overview

The Operations Specialist is a critical member of the wealth management team, responsible for ensuring the smooth, accurate, and compliant execution of day-to-day operational activities. This role supports advisors by managing client onboarding, account administration, financial planning support, trading coordination, reporting, and internal workflows—allowing advisors to remain focused on delivering high-quality advice and solutions. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, client-centric environment.

This position offers meaningful responsibility, exposure to investment and planning processes, and opportunities to contribute to operational and process improvements as the firm evolves.

Key Responsibilities

Client Onboarding & Implementation

• Own the end-to-end client onboarding process, including account setup, documentation collection, and adherence to regulatory requirements.
• Ensure timely and accurate implementation of new client relationships and investment strategies.

Account Administration

• Maintain client accounts and process transactions such as deposits, withdrawals, transfers, and required minimum distributions (RMDs).
• Ensure accuracy, documentation completeness, and compliance with firm and regulatory standards.

Financial Planning Support

• Enter, update, and maintain client financial planning data within financial planning software.
• Assist advisors with data gathering, plan updates, scenario modeling, and preparation of financial planning deliverables.
• Ensure planning data is accurate, current, and aligned with custodial and CRM records.

Trading & Investment Operations

• Assist with trading activity, including trade preparation, execution support, rebalancing coordination, and trade confirmations in accordance with firm policies.
• Monitor trade activity for accuracy and completeness and help resolve discrepancies as needed.
• Support ongoing portfolio maintenance activities in collaboration with advisors and investment management partners.

Investment Research Support

• Assist with investment research, data gathering, and analysis related to investment options, model portfolios, and performance.
• Prepare investment-related materials and summaries to support advisor recommendations and client discussions.
• Maintain investment-related documentation and research files.

Document & Data Management

• Maintain organized, secure electronic client files and records.
• Manage CRM data integrity, ensuring accurate and timely updates to client information.
• Oversee new business workflows and opportunities within the CRM system.

Reporting & Meeting Preparation

• Prepare client account, transaction, performance, and planning reports as requested.
• Produce high-quality materials for client meetings, including quarterly investment review and financial planning presentations.

Client Service & Communication

• Deliver exceptional, professional client service in alignment with firm protocols.
• Communicate with clients regarding account activity, transaction confirmations, and service requests.

Compliance & Risk Management

• Adhere strictly to internal compliance procedures and regulatory guidelines.
• Assist with ongoing compliance efforts related to trading, documentation, and client servicing.
• Remain informed of regulatory changes affecting wealth management operations.

Vendor & Technology Coordination

• Coordinate with custodians and external service providers to support operational and investment-related needs.
• Utilize wealth management platforms, CRM systems, financial planning software, and Microsoft Office tools effectively.

Administrative & Advisor Support

• Provide administrative support to wealth management advisors, including calendar coordination, file preparation, and correspondence handling.

Process Improvement & Special Projects

• Assist in developing and documenting operational and investment workflows and protocols.
• Take ownership of special projects and operational initiatives as assigned.

Qualifications & Experience

• Bachelor’s degree in finance, business administration, or a related field preferred.
• 3+ years of experience in wealth management, financial services, or investment operations preferred.
• Series 65 required (or willingness to obtain).
• Strong organizational skills with exceptional attention to detail.
• Clear, professional written and verbal communication skills.
• Ability to work independently while collaborating effectively with a team.
• Proficiency in Microsoft Office, CRM systems, financial planning software, and investment platforms.
• Experience with Black Diamond and Charles Schwab platforms preferred.
• Understanding of trading workflows, portfolio management processes, and investment concepts.
• Working knowledge of regulatory and compliance standards in financial services.
• High level of integrity, discretion, and commitment to confidentiality.
• Desire to grow, learn, and contribute in a dynamic environment.

Work Environment

• Open office setting with a collaborative team culture.

Compensation & Benefits

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Supportive, team-oriented culture with opportunities for professional growth

To apply, please send your resume and cover letter to Diane Hackman at dhackman@enzafinancial.com.